Our international orders are sent DDP (Delivery Duties Paid), so you should not normally be asked to pay additional import duties or taxes on delivery. Please contact us before paying anything. Send your order number, the tracking number if available, the destination country, and a clear screenshot of the charge or courier request, and we will check the shipment details and advise you.
For international orders, duties and taxes are collected at checkout where applicable. This may vary depending on the destination country, so please check the checkout page for the applicable charges before placing your order.